My Email To The Ticket Office

[BFritz21]

(02-17-2022, 05:53 PM)basballguy Wrote: I think it's good you're calling attention to this.  I doubt the ticket office or management team intends for this to happen.  

Let's hope they take action.

I don't think that they intended for it to happen but it means they make more money, so I doubt they're too upset about it.

(02-17-2022, 05:59 PM)Sled21 Wrote: Yeah, I would not send that draft. I would send something more along the lines of this to the season ticket office:

"I am a lifelong fan of the Bengals, and I am wheelchair bound due to a car accident I suffered in High School. I have been going to most regular season games since 2004, but have never bought season tickets because I have never needed to. I am requesting help in purchasing season (or single game, whatever you want) tickets for the upcoming season. I would call, but I utilize a computer to speak so I'm hoping this letter will suffice. Since I need wheelchair accessible seats, I am unable to see any listed for purchase, as the lower bowl states it is sold out. Although I realize not all physical limitations are visible, I often see people in the wheelchair section utilizing seats who do not appear to need them. I'm hoping someone could look into this and get back with me if there are tickets available for purchase."

Your draft comes on as you are going on the attack, without first addressing the situation nicely. First off, you do not know for a fact people in the seats in the handicapped section don't need them. They could have a missing leg, they could have COPD or heart problems, etc. There are all kinds of physically limiting things that are not visible to the eye. You are probably right and they are taking advantage, but you don't KNOW that.
And no, the Bengals cannot force someone who purchased tickets to sell them to you. You might inquire what kind of documentation or confirmation of need they ask for when selling those seats. I'd be nice at first and see how far that gets you.

I didn't realize the way it sounded but you're 100% right.

That does sound a lot better.

Thanks!