SICK Chase Shirt!

[HarleyDog]

The problem with the seller is he took it personally. I mean, yeah, the words "Hot Garbage" was not an ideal way to address the situation, but this is where you excel in your customer service and separate the men from the boys, by handling it professionally with the attitude the customer is right (even if he's not). Yet, He chose to get angry. Once he did that there was no positive outcome reachable,  and everything he would type from that point forward made him, his family, his product and his business appear untrustworthy. 

I'm sure the seller means well and wants to put out a good product that represents his business. But he's either badly inexperienced or has a bad temper or both.  Plus, it's obvious he's never tried the product he's selling. If he has, then his willingness to sell it anyway speaks volumes of his character. I'll give him the benefit of the doubt.