07-08-2015, 11:27 PM
(07-08-2015, 11:10 AM)Awful Llama Wrote: In fairness though, Marvin didn't have a healthy cook that night. He can only do so much on his own.
(07-08-2015, 10:47 PM)Tiger Teeth Wrote: But I bet he giggled when he served the steak.
Both true. But that isn't where it stopped, he just went on and on about the bad steak I had:
"It was obviously a very disappointing steak for our customers yesterday, for our kitchen staff, for anybody associated. It was a great atmosphere created here, and you really wanted to capitalize on it, and we failed to really do that with your steak. As I told the cooks after preparing your dinner, I take responsibility for it; trying to cook it hard, getting the cooks in a position to make good steaks. We didn't get that done enough with your steak."
"If the most important thing is the financials' and the second most important thing is winning, then you don't have a chance. It's so important for ownership to do what it takes to win"
