06-29-2017, 08:52 PM
Got a call today:
"Hi this is TriHealth. Is this Michael?"
"Yes"
"We are just calling to make sure you are getting your statements ok"
"I guess"
"So you are receiving your statements?"
"I don't really know. My wife does that stuff. Do we have statements to receive?"
"I don't know. Would you like me to check?"
"You don't know but you want to know if I'm getting them?"
"Well I can look it up. It looks like a dependent. If you could give me a name and birthdate I could tell you."
"Uhhhh.....no."
Pretty weak approach. Really needs some work.
"Hi this is TriHealth. Is this Michael?"
"Yes"
"We are just calling to make sure you are getting your statements ok"
"I guess"
"So you are receiving your statements?"
"I don't really know. My wife does that stuff. Do we have statements to receive?"
"I don't know. Would you like me to check?"
"You don't know but you want to know if I'm getting them?"
"Well I can look it up. It looks like a dependent. If you could give me a name and birthdate I could tell you."
"Uhhhh.....no."
Pretty weak approach. Really needs some work.
“History teaches that grave threats to liberty often come in times of urgency, when constitutional rights seem too extravagant to endure.”-Thurgood Marshall