09-12-2016, 08:44 PM
(09-06-2016, 09:53 AM)BmorePat87 Wrote: There are at least 30 lanes at my store and no more than 4 are ever open. I've worked at multiple retail stores and every one had a policy and plan in place if lines get too long. Walmart will let lines get 10 customers deep.
Then when they get new cashiers on, they'll just sit there and not ask the next person in line to come over. One of my biggest pet peeves is when a new register opens and someone in the back gets over. You're suppose to let the next person (who doesn't have their stuff on the belt) over.
More lines should be set up like the bank: one queue with everyone advancing as a customer rep becomes available. Won't work everywhere, of course, but it should be utilized when possible. It never fails that no matter where I'm at, be it the grocery or the movies, I always get stuck behind people who are clueless about what they want or what they are doing.
“We're 2-7! What the **** difference does it make?!” - Bruce Coslet
