03-02-2018, 09:51 PM
(03-02-2018, 07:23 PM)BFritz21 Wrote: I'm not sure how it works on the driver's end, but I'm thinking he just clicked "trip complete," they billed me, and he went and got another person.
I hope that they take my complaint seriously and at least do something to him (as well as refund my money), especially since the guy looked creepy as hell in his picture.
When the driver picks up a rider, he has to swipe START TRIP. He cannot complete a trip he hasn't started. Sounds like some kind of glitch. Uber's software is not perfect but it's pretty damned good. He will not get paid for it. If you complain, it will get fixed. Might not be immediate but it will get fixed.
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